Privacy Policy<\/p>\n
Last updated: May 2026<\/p>\n
Procentric Technology Sdn Bhd (\u201cProcentric\u201d, \u201cwe\u201d, \u201cus\u201d, or \u201cour\u201d) respects your privacy and is committed to protecting the personal data you provide to us.<\/p>\n
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you visit our website, submit an enquiry, contact us, or interact with us in relation to our cybersecurity and IT solutions.<\/p>\n
1. Personal Data We Collect<\/p>\n
We may collect personal data that you provide to us, including:<\/p>\n
– Name
\n– Organisation \/ company \/ agency name
\n– Email address
\n– Phone number
\n– Message or enquiry details
\n– Information related to your organisation\u2019s IT or cybersecurity requirements
\n– Any other information you voluntarily provide to us<\/p>\n
We may also collect basic technical information through our website, such as browser type, device information, IP address, and website usage data.<\/p>\n
2. How We Collect Personal Data<\/p>\n
We may collect your personal data when you:<\/p>\n
– Submit a contact or enquiry form on our website
\n– Email us directly
\n– Contact us through LinkedIn or other business communication channels
\n– Request a product demonstration, consultation, proposal, or proof of concept
\n– Interact with us during meetings, events, or business discussions<\/p>\n
3. Purpose of Collecting and Processing Personal Data<\/p>\n
We may collect and process your personal data for the following purposes:<\/p>\n
– To respond to your enquiries
\n– To contact you regarding our products, services, solutions, demonstrations, proposals, or proof of concept requests
\n– To understand your organisation\u2019s cybersecurity and IT requirements
\n– To provide business communication, consultation, support, and follow-up
\n– To maintain internal records
\n– To improve our website, services, and customer experience
\n– To comply with applicable legal, regulatory, or business requirements<\/p>\n
4. Disclosure of Personal Data<\/p>\n
We do not sell your personal data.<\/p>\n
We may disclose your personal data only when necessary to:<\/p>\n
– Our internal team for enquiry handling, consultation, sales, technical support, and business follow-up
\n– Our trusted technology partners or service providers, where required to support your enquiry or requested service
\n– Professional advisers, regulators, authorities, or legal bodies where required by law<\/p>\n
5. Security of Personal Data<\/p>\n
We take reasonable steps to protect your personal data from unauthorised access, loss, misuse, disclosure, alteration, or destruction.<\/p>\n
However, please note that no method of internet transmission or electronic storage is completely secure.<\/p>\n
6. Retention of Personal Data<\/p>\n
We will retain your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, unless a longer retention period is required or permitted by law.<\/p>\n
7. Your Rights<\/p>\n
Subject to applicable laws, you may request to:<\/p>\n
– Access your personal data
\n– Correct or update your personal data
\n– Withdraw consent for certain types of processing
\n– Request clarification on how your personal data is used<\/p>\n
To make a request, please contact us using the contact details below.<\/p>\n
8. Third-Party Links<\/p>\n
Our website may contain links to third-party websites, including technology partner websites or external references. We are not responsible for the privacy practices, content, or security of those external websites.<\/p>\n
9. Updates to This Privacy Policy<\/p>\n
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated date.<\/p>\n
10. Contact Us<\/p>\n
If you have any questions about this Privacy Policy or how your personal data is handled, you may contact us at:<\/p>\n
Procentric Technology Sdn Bhd
\nEmail: info@procentric.my<\/p>\n
Address:
\nE-05-06 Gamuda Biz Suites
\nPersiaran Anggerik Vanilla
\nKota Kemuning
\n46460 Shah Alam, Selangor
\nMalaysia<\/p>\n","protected":false},"excerpt":{"rendered":"
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