{"id":352,"date":"2025-06-26T12:36:53","date_gmt":"2025-06-26T04:36:53","guid":{"rendered":"https:\/\/procentric.my\/wp2\/?page_id=352"},"modified":"2025-06-26T12:36:53","modified_gmt":"2025-06-26T04:36:53","slug":"net-dna","status":"publish","type":"page","link":"https:\/\/procentric.my\/wp2\/index.php\/net-dna\/","title":{"rendered":"Net-DNA"},"content":{"rendered":"\n
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NetSupport DNA is an award-winning IT Management solution with education and corporate editions.<\/strong><\/h2>\n\n\n\n

Built on impact, evidence and co-production, NetSupport DNA helps organisations across all industries, and of any size, to maximise their technology to increase their ROI, identify cost savings and increase productivity.<\/p>\n\n\n\n

Join our 2,400,000 users and start discovering, tracking, managing and maximising your technology today!<\/p>\n<\/div><\/div>\n\n\n\n

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How does our IT Asset Management solution work?<\/strong><\/h2>\n\n\n\n

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Discover<\/strong><\/h3>\n\n\n\n

NetSupport DNA starts by automatically discovering and installing an agent on targeted devices across your organisation. Constantly monitoring your network, it identifies any new devices that join, providing an option to deploy an agent for future management \u2013 no more manual searches or surprises!<\/p>\n<\/div>\n\n\n\n

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Monitor<\/strong><\/h3>\n\n\n\n

Once installed, NetSupport DNA goes to work collecting detailed data, helping you to gain a summary of all IT activity, even for specific users and departments. From hardware\/software inventory and app\/web metering to energy\/power management \u2013 it can all be summarised in customisable reporting tools.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Maximise<\/strong><\/h3>\n\n\n\n

Maximise your technology investment so you can enjoy all its benefits and reap the rewards. Re-deploy under-utilised hardware, discover PCs that are upgradeable, identify licences that aren\u2019t being used, PCs left running out-of-hours and where print costs are generated.<\/p>\n<\/div>\n\n\n\n

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Protect<\/strong><\/h3>\n\n\n\n

NetSupport DNA adds an extra layer of network and data protection by proactively alerting you to any issues before they escalate, preventing sensitive data loss or virus infection with endpoint security, a secure Vault component to store confidential IT data with confidence \u2013 and more! <\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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What are the benefits of NetSupport DNA?<\/strong><\/h2>\n\n\n\n

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Work smarter\u2026 not harder<\/strong><\/h3>\n\n\n\n

Armed with a complete overview of IT activity (device and usage data) and customisable reports, NetSupport DNA makes you \u2018all-knowing\u2019, allowing you to work smarter, make better informed decisions and accurately plan future IT spending and refresh cycles.<\/p>\n\n\n\n

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Making your funds go further<\/strong><\/h3>\n\n\n\n

With NetSupport DNA, you gain an instant overview of where you\u2019re spending unnecessarily and where your business can make further efficiency savings. From printing costs, wasted energy, unused software licences or hardware \u2013 start saving today and achieve a swift return on your investment!<\/p>\n\n\n\n

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Supporting and managing users<\/strong><\/h3>\n\n\n\n

NetSupport DNA provides a range of features so you can efficiently locate, manage and support users and assets within a networked environment \u2013 tailoring the data being gathered from each user. Staff remain on task and working effectively within their contracted hours.<\/p>\n\n\n\n

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Network anddata security<\/strong><\/h3>\n\n\n\n

Keeping your company\u2019s IT systems secure and running efficiently is a priority. So NetSupport DNA supplies you with the essential tools you need to safeguard your systems and shield them from security threats \u2013 whether external or internal \u2013 avoiding lost productivity and revenue.<\/p>\n\n\n\n

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Components of NetSupport DNA<\/strong><\/h2>\n\n\n\n
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SERVER<\/strong><\/h4>\n<\/div>\n\n\n\n
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Used to add, store and manage information in the DNA database<\/p>\n<\/div>\n<\/div>\n\n\n\n

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CONSOLE<\/strong><\/h4>\n<\/div>\n\n\n\n
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Used by IT technicians to view information<\/p>\n<\/div>\n<\/div>\n\n\n\n

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AGENT<\/strong><\/h4>\n<\/div>\n\n\n\n
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Installed on each device you want to monitor<\/p>\n<\/div>\n<\/div>\n\n\n\n

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The software licence tool supports the ongoing management of all software licences for each of your departments: recording suppliers, purchase and invoice details, department or cost centre allocation and the tracking of maintenance contacts as well as storing PDF copies of any supporting documents.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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The dashboard instantly gives you real-time statistics on IT activity. From how many PCs activated this week, to how many programs have been installed.<\/p>\n\n\n\n

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Manage license compliance and reduce software overspend by accurately reporting installed software.<\/p>\n\n\n\n

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REAL-TIME MONITORING<\/strong><\/h2>\n\n\n\n
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Gain a real-time summary of all your PCs using Explorer mode. You can view the selected PCs in three formats \u2013 Icon, Details or Thumbnail view \u2013 and refresh these at time intervals of your choice, e.g. instantly, every five or ten seconds and so on (also available via the Users Tree view).<\/p>\n\n\n\n

Thumbnail view:<\/strong>\u00a0The chosen PC screens (including multiple monitors) are visible and give you an overview of current activity. Simply change the thumbnail size to suit your needs. For selected departments (e.g. finance), you can even set privacy modes so the thumbnail is blurred.<\/p>\n\n\n\n

Icon view:<\/strong>\u00a0Displaying the selected PCs as icons is another useful option for viewing large numbers of PCs at a glance, highlighting OS platforms, and any with active notifications.<\/p>\n\n\n\n

Details view<\/strong>: Drilling down further, the Details view displays all of the selected PC\u2019s details in a list with any active notifications highlighted, allowing for easy identification of PCs that may need immediate attention. This view also provides a visual summary of all active policies applied to each PC and performance data such as real-time network traffic, CPU and memory. In addition, by right-clicking on any PC, an operator can launch on-the-fly PC-specific features such as power on\/off, chat, launch NetSupport Manager, send messages and more.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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Spotlight<\/strong><\/h4>\n\n\n\n

Using Explorer mode, you can use the Spotlight feature to see more details about a selected PC (e.g. any applications, services, websites and processes in use), in a single glance. Services can be stopped and restarted remotely as required. It also provides another way to quickly add applications\/websites to blocked lists instead of navigating through to the web or application components and adding them separately.<\/p>\n<\/div>\n\n\n\n

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Activity Monitoring<\/strong><\/h4>\n\n\n\n
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NetSupport DNA provides a single time-based summary of all activity by a specific user, PC or department. Presented in a chronological view, it shows you what time the logon session began and ended, as well as exactly what applications were used and when, and internet usage \u2013 over a set time period. This time-saving feature means that IT technicians now don\u2019t have to look at each area separately and can instead see the full picture of activity, at a glance in one location.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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How does our IT Asset Management solution work? Discover NetSupport DNA starts by automatically discovering and installing an agent on targeted devices across your organisation. Constantly monitoring your network, it identifies any new devices that join, providing an option to deploy an agent for future management \u2013 no more manual searches or surprises! Monitor Once […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-352","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/procentric.my\/wp2\/index.php\/wp-json\/wp\/v2\/pages\/352","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/procentric.my\/wp2\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/procentric.my\/wp2\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/procentric.my\/wp2\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/procentric.my\/wp2\/index.php\/wp-json\/wp\/v2\/comments?post=352"}],"version-history":[{"count":17,"href":"https:\/\/procentric.my\/wp2\/index.php\/wp-json\/wp\/v2\/pages\/352\/revisions"}],"predecessor-version":[{"id":429,"href":"https:\/\/procentric.my\/wp2\/index.php\/wp-json\/wp\/v2\/pages\/352\/revisions\/429"}],"wp:attachment":[{"href":"https:\/\/procentric.my\/wp2\/index.php\/wp-json\/wp\/v2\/media?parent=352"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}